Sam's Piano Studio
  • Home
  • Prices
  • Contact Us
  • About
  • Login
  • Testimonials
  • Home
  • Prices
  • Contact Us
  • About
  • Login
  • Testimonials
Search by typing & pressing enter

YOUR CART

Terms of Service

UPDATED: Aug 1st, 2020


By using this website (the “Site”) or any products or services provided through this Site, you (“You,” “Your” and “User”) agree to the terms of service that Sam's Piano Studio ("Sam," “He,” “His,” and “Him”) have provided. These Terms Of Service (“Agreement” or “TOS”) between You and Sam supersede all previous written and oral agreements, representations, and warranties. If You don’t agree with the TOS, please refrain from using the Site and any of His services.


1. General
Sam's Piano Studio (https://samspianostudio.com) is a Site where Users can enroll in local or online lessons in piano and guitar. Sam provides private instruction for all ages. 

2. Disclaimers 
Disclaimer #1: Physical injuries happen due to a variety of reasons, including, but not limited to, improper technique, muscle overuse, and underlying physical and emotional problems. If You experience any physical pain or discomfort while practicing or performing, please seek help from a qualified medical professional. Sam may be able to provide information and advice about good health and care, but He is not a medical professional, and thus His opinions and advice should be treated as such.


Disclaimer #2: While using Sam's services may help You improve Your technique and musical abilities, using His services cannot guarantee to make you a virtuoso or produce any specific results. By using His services, You attest that You agree and understand that He is not responsible for Your success or failure, and He provides no warranties or guarantees that using His services will yield certain results.


3. Subscription Service
Sam provides His services, and reserves a lesson time for YOU using a subscription service. Subscriptions or tuition payments are made through Stripe and My Music Staff. By registering for an individual lesson, a monthly tuition package, or submitting payment through My Site or My Music Staff, You agree to abide by Stripe’s and My Music Staff’s terms as well. Every User provides payment for Sam's services upon booking which therefore reserves Your time in His lesson schedule. You may cancel Your subscription at any time, however, all tuition paid before notice of discontinuation is nonrefundable. All monthly payments auto generate on the first of each corresponding month; therefore, if You choose to cancel your subscription after your payment has already processed for any given month, all tuition will be nonrefundable. Notices of discontinuation must be given more than 24 hrs before automated invoices go out on the 1st of the month. Sam cannot guarantee that He will see your correspondence if given less than 24 hrs. Any tuition charged on the 1st of a month will be nonrefundable if notice of discontinuation is less than 24 hrs before scheduled invoice. 


4. Sam's Piano Studio Policies
​
Every member within Sam's Piano Studio is required to abide by the following policies and rules of conduct:


Cancellations​

  • If You need to reschedule a lesson, You must cancel Your own lesson inside Your portal calendar at least 48 hours in advance and the calendar will auto generate a make-up credit for Your account. Sam will not do this for you. Rescheduling is always dependent upon studio availability. Sam's Piano Studio is usually full, so rescheduling is a rarity.
 
  • The calendar will auto adhere to the 48 hour cancellation policy. If this deadline is not met, then no make-up credit will be issued for rescheduling.
 
  • Students may use make-up credits to register for any available make-up slots listed on the calendar.
 
  • Please note that unused make-up credits will expire after 30 days. All makeup credits must be used in the semester in which they originated; Fall, Spring, or Summer Semester. All make-up credits will expire upon the start of a new semester regardless of the normal 30 day expiration.
 
  • You must check the calendar and register Yourself for open slots via your portal--Sam will not do this for You. If there are no alternate times that work for You, Sam's Piano Studio is not responsible for missed/cancelled lessons, or unused make-up credits.
 
  • Tuition packages during Fall and Spring semesters are paid monthly and are based upon monthly enrollment and not upon attendance.
 
  • When You register for lessons and subscribe to a monthly tuition package, You are purchasing a coveted, guaranteed spot at Sam's Piano Studio, which you “own” for that semester. Your discounted monthly tuition will stay the same each month, regardless of Your lesson attendance or cancellations. This policy will be strictly observed. Lessons landing on major "school" holidays during Fall and Spring are the only times Sam's Piano Studio subtracts from Your tuition.
 
  • Monthly tuition packages are extremely discounted in comparison to individual lesson prices. Tuition covers not only time spent with the student, but also: time spent in preparation for the student; Sam's training and experience; recital costs and preparations; professional organization memberships to provide students with opportunities for festivals, competitions, and performance events; professional journals and publications to assist Sam in keeping current on new teaching materials and trends; studio expenses (including music, books, tracks, subscriptions, copying, CDs, computer software, incentive programs, instruments, tunings, repairs, etc); continuing education, teacher certification costs; and all other costs connected with your membership.
​
  • Studio holidays generally align with the Kuna School District, Idaho.
 
  • If Sam's Piano Studio announces that it will offer lessons on any major holiday or reschedules the corresponding lessons to another available day that is not your normal lesson day and time, You have the option to take that lesson or to cancel it. Holiday lessons cancelled before the 1st of the corresponding Month will be omitted from tuition. Holiday lessons that You do not cancel before the 1st of the corresponding Month will be included in Your Month’s tuition payment and be nonrefundable.

Payment And Fees

  • Current individual lesson prices are: $20, $35, $55, or $70 for a 15, 30, 45, or 60 minute lesson.
 
  • Discounted Monthly Tuition Packages are:  $100, $160, or $200 for a weekly reserved 30, 45, or 60 minute lesson slot.
 
  • Prices are subject to change at any time.
 
  • Sam's Piano Studio does not schedule lessons without prior payment. Payment must be fulfilled at booking in order to reserve Your lesson time slot.
 
  • All tuition paid is nonrefundable.
 
  • All Studio Members are required to have their own My Music Staff studio login where they can access the lesson calendar, update contact information, cancel/reschedule lessons, update payment information, access studio news, etc.
 
  • In order to register for a reserved lesson time slot, You must have a credit card on file and be enrolled in Autopay. Sam's Piano Studio does not accept cash, check, Paypal, etc. You may update Your payment info inside Your personal My Music Staff portal accessible through Sam's Piano Studio website.
 
  • Discounted monthly packages include a regular weekly lesson for 30, 45, or 60 minutes. Studio Members will select a monthly lesson package that meets their needs. Each individual package will be tailored in duration and frequency to age, advancement level, goals, and budget.
 
  • Biweekly lessons are only offered if there is another student willing to alternate with You for the same lesson length. Fifteen minute lessons are only offered in special circumstances and only if the studio schedule allows. A 15 minute student cannot occupy a 30 minute slot.
 
  • Monthly tuition is due in full at the 1st of each corresponding month. All invoices will auto generate and auto charge each family account on the 1st. ​
 
  • Tuition does not cover the cost of books, music, or other required materials. Any materials purchased on behalf of the Student will be added to the Student’s tuition and auto charged to the Student's family account.
 
  • If there are more than 4 full weeks in any given calendar month, and Your lesson lands on one of these extra days, Your account will be charged a fee for the extra lesson on top of your standard monthly tuition rate. Extra lessons are charged at the current individual rates minus $10. These 5th week lessons are NOT an optional part of monthly tuition when they occur, they are required as part of Your semester enrollment agreement.
 
  • A registration fee of $10 will be applied each semester; Fall, Spring, and Summer. This fee covers the time spent organizing the studio's schedule and meeting each student's specific scheduling needs.
 
  • Failed bank transfers on Auto-pay will incur a fee of $25.
 
  • Denied credit cards on file are auto charged again 48 hours after the 1st of the month. A late fee of $15 will apply upon the 2nd invoice reminder. A Student must pay the invoice manually before the 2nd invoice goes out to avoid the late fee--Sam cannot do it for You.
 
  • Please be aware that there are transaction fees. Current rates are listed when You set up Your payment profile within Your My Music Staff portal; factor-in transaction fees as part of your discounted tuition. This helps us keep tuition costs low.
 
  • For students who are unable to travel for lessons to Sam's home or one of the studios he teaches at, there is the option of having Sam drive to their house; however, this incurs a fee dependent on the travel-time. If the student lives 15 minutes or less away from Sam's home or one of the studios he teaches at (on a day he's teaching there), the fee is $20 per trip; if the student lives 16 minutes up to 30 minutes away, the fee is $40. Sam will not drive more than 30 minutes one-way to a student's home for lessons. In this case, the student should consider online lessons via Google Hangouts. Once again, these fees are dependent on travel-time, not per student taught, meaning Sam could teach three students in the same household on the same evening and only charge the travel fee once.

Studio Courtesy
​
  • Please be courteous. If You will not be attending a lesson, PLEASE cancel Your lesson inside your portal with as much notice as possible. Proper notice allows other Students with make-up credits the opportunity to register for Your open spot that week. Slots can only be registered at least 24 hrs in advance, then registration closes. As much notice as possible is ideal to benefit everyone in the studio. If everyone cooperates this way, the studio will run itself and rescheduling will be a possibility for families. Take advantage of this convenience and be courteous to Your teacher and the whole studio.

  • If You are ill and contagious, please DO NOT come to lessons, as it puts the health of the instructor and 30-plus other students at risk. You are touching instruments, books, doorknobs, etc and germs spread, so please stay home. It is entirely within the instructor's discretion to send any student home due to illness.
 
  • If You are ill, please consider an online lesson from the comfort of Your home computer via Google Hangouts. There are many things instructors can still cover even when not in-person, i.e. genre studies, pedagogy, music theory, ear training, professional planning, goals, audition prep, etc.
 
  • Please set up a gmail (Google Hangouts) if you do not already have one. For Google Hangouts please message Sam'sPianoStudio@gmail.com and Sam will initiate the video call.
 
  • If the instructor is left waiting for Your arrival more than 15 minutes after Your scheduled lesson time with no previous correspondence on the matter, You will be marked absent and Your instructor will not be required to wait longer or offer the rest of Your lesson should you arrive.  
 
  • Please remember and respect that Sam is not available 24-7, and may take a break from devices between Friday and Sunday. Please allow up to full 2 business days for responses to inquiries. Business days are Monday - Thursday 10am - 6pm. ​
 
  • Before the start of a new month, if Sam's Piano Studio is notified of discontinuation less than 48hrs before your originally scheduled time, You will still be charged for the first lesson of the month at the current individual lesson rate.
 
  • Any student with past dues unpaid may not register for lessons until all past dues are paid in full.


​Summer Lessons

  • Summer lessons are charged on a per-lesson basis to accommodate family vacations (rather than an all-inclusive tuition package as in Fall or Spring). Students will be assigned a regular weekly summer time. Students will then be responsible for canceling any unwanted lessons prior to the 1st of the corresponding month. Sam cannot do it for you. Lessons cancelled before the 1st of the corresponding month are omitted from tuition in June and July.
 
  • Invoices will be generated on the 1st of each month and all scheduled lessons remaining in the calendar during summer semester will be nonrefundable and will induce a 48-hour cancellation policy. Lessons cancelled after the 1st of the month that adhere to the 48-hour policy will generate a make-up credit for rescheduling. Students may use make-up credits to register for any available make-up slots listed on the calendar. 
 
  • Summer Semesters generally have individual slots open for registration as well. 


Miscellaneous

  • Sam's Piano Studio reserves the right to move any Student to the Wait-List or deactivate any Student's account at any time during the year if they are negligent in attendance and proper cancellation etiquette.
 
  • Sam's Piano Studio reserves the right to remove any Student for any reason. Sam reserves the right to deny service to any Student for any reason.

5. Links
Sam may provide links to other websites on this Site or via email or text. Providing a link, however, is not an endorsement. Sam shall not be responsible for any material on any site to which He provides a link to that He did not create. User assumes all risk by following a link. Sam's Piano Studio provides no guarantee that any website it links to will be accurate or available.


6. Copyrights and Trademarks
Sam's Piano Studio retains its copyright rights in all its content published on and through this Site. Users may request permission to use or re-purpose Sam's content by contacting Him at Sam'sPianoStudio@gmail.com.


“Sam's Piano Studio” and its logo are trademarks owned by Sam's Piano Studio and may not be used without Sam's explicit written permission. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject User to civil and/or criminal penalties and termination of their subscription.


7. Digital Millennium Copyright Act (DMCA) Policy
Sam's Piano Studio will comply with any properly submitted DMCA takedown and counter takedown notices They receive (17 U.S.C. § 512). If You believe that Your copyrighted work has been copied and posted on or via the Site in a way that constitutes copyright infringement, You must contact Sam's DMCA Agent at the following address: Sam's Piano Studio; Attn: DMCA/Copyright Agent for SPS; 174 East 300 North, Washington, UT, 84780 or Sam'sPianoStudio@gmail.com.


8. Indemnification
By using this Site, You agree to defend, indemnify, and hold harmless Sam's Piano Studio, Sam Kreitzer, Sam's affiliates, and their respective directors, officers, employees, and agents from and against all claims and expenses, including attorneys’ fees, arising out of or related to any activity by You in connection with the Site or Your lessons and instruction with Sam.


To the extent permitted under applicable laws, User hereby releases Sam's Piano Studio from any and all claims or liability related to any product or service provided through this Site and any conduct or speech, whether online or offline, of any other User.


9. Modification to these Terms of Service
Sam reserves the right to change the TOS for this Site at any time as He deems necessary or desirable. He may notify Users of changes by posting notice of the change on the Site. Changes to this Agreement may occur, however, without notice. Any changes to these TOS will be effective upon the changes being made to this document. Your continued use of this Site shall be Your acceptance of any changes to this Agreement.


The date at the top of the TOS informs You of the date of the most recent change.


10. Warranty Disclaimer
USER EXPRESSLY AGREES THAT USE OF THIS SITE IS AT USER’S SOLE RISK. NEITHER SAM'S PIANO STUDIO, SAM KREITZER, SAM'S AFFILIATES, NOR ANY OF HIS RESPECTIVE EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO (1) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THIS SITE OR (2) THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION OR SERVICE PROVIDED THROUGH THIS SITE.


THIS SITE IS MADE ACCESSIBLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. SAM HEREBY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THOSE OF TITLE NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

11. Limitation of Liability
IN NO EVENT SHALL SAM'S PIANO STUDIO OR SAM KREITZER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT. SAM ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE CONTENT PROVIDED THROUGH THIS SITE AND/OR OUR SUBSCRIPTION SERVICES. THE PARTIES AGREE THAT SAM'S MAXIMUM FINANCIAL OBLIGATION TO YOU IS THE AMOUNT PAID TO HIM FOR PRODUCTS AND SERVICES PRIOR TO THE DISPUTE.


UNDER NO CIRCUMSTANCES SHALL SAM BE LIABLE FOR ANY LOSS OR DAMAGE ALLEGEDLY CAUSED BY YOUR RELIANCE ON ANY INFORMATION PROVIDED ON THIS SITE OR THROUGH HIS PRODUCTS AND SERVICES. YOU ARE RESPONSIBLE FOR EVALUATING THE ACCURACY, APPROPRIATENESS, COMPLETENESS, AND USEFULNESS OF HIS CONTENT AND SERVICES BASED ON YOUR SPECIFIC NEEDS. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, TO EVALUATE AND PROVIDE INDIVIDUALIZED INFORMATION AND INSTRUCTION.


12. Contact Information
You can contact Sam's Piano Studio at 174 East 300 North, Washington, UT, 84780 or via email at Sam'sPianoStudio@gmail.com.


13. Communications From Sam
When you provide your contact information to Sam via this Site, You are opting-in to receive emails from Sam. In accordance with the CAN-SPAM Act, You may opt-out from receiving these communications at any time.


14. Dispute Resolution
By using this Site, You agree that any claim, dispute, or controversy You may have against Sam arising out of, relating to, or connected in any way with this Agreement or this Site, shall be resolved exclusively in a court located in Maricopa County, Arizona (where Sam's lawyers are located). Arizona law shall govern all disputes related to this Site. You agree that You shall only pursue a claim on behalf of Yourself only and shall not seek to file a class action lawsuit.


In all claims, disputes, and controversies related to this Agreement or this Site, the non-prevailing party shall be responsible for the prevailing party’s attorneys’ fees in addition to any damages assessed against them.


If You have a dispute with another user on this Site, that conflict must be resolved between You and them. Sam will not get involved unless You are violating this Agreement or disrupting this Site.


15. Miscellaneous
This Agreement shall constitute the entire agreement between the Users and Sam with respect to the subject matter in this Agreement. No waiver by either party of any breach or default hereunder is a waiver of any preceding or subsequent breach or default.


The section headings used in this Agreement are for convenience only and shall be of no legal force or effect.


If any provision of this Agreement is held invalid by a court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions contained in this Agreement, and the remaining portions of this Agreement shall continue in full force and effect. If a provision is found to be invalid, the parties hereby request that the intention of the invalid provision be upheld wherever possible. The failure of either party to exercise any of its rights under this Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided by this Agreement.


16. Termination
Sam reserves the right to suspend or terminate any User’s subscription at Sam's Piano Studio at any time and for any reason. Termination may occur without advance notification. Sam shall not be liable for any damages for terminating a User.

​
Copyright © 2018                                                                                                                                                                         Privacy Policy - Terms of Service